Do you provide any support? What is your response time?

Below you will find all of our Support Times and Hours.

Technical Support: 24x7x365

Sales Support: 9 AM - 5 PM M-F Pacific Standard Time

Billing Support: 9 AM - 5 PM M-F Pacific Standard Time

(you can submit a ticket without registration, however we advise to sign in in order to have the opportunity to manage your support tickets).

Our helpdesk offers you the chance to send in tickets to our support team in a secure and easy manner. We ask that you fill in the profile with all of your account details as this makes our job little bit easier when providing you with technical or any other assistance. You can expect to receive a reply within 2 hours from our support team. Usually, responses are much quicker than this but occasionally during periods of high ticket load we may be a little slower so please be patient.

  • 0 Користувачі, які знайшли це корисним
Ця відповідь Вам допомогла?

Схожі статті

How can I find out about any maintenance or other issues related to your services?

You may find any major maintenance or other issues related to your servers on our Announcements page

Why are my services offline?

We offer a 99.9% uptime guarantee on Web Hosting, Reseller, Dedicated Server and Virtual Machine...

Getting Started: VPS Hosting vs. Shared Hosting

In this article, we will discuss the primary differences between hosting on a VPS solution as...

Do you offer IPv6 Addresses?

Yes, Boxne Network Solutions offers IPv6 addresses for FREE on request only.

I cannot login to cPanel due to invalid license, how do i fix this?

Please verify that your cPanel license is valid at: your license is...

Powered by WHMCompleteSolution